Read the following for returns. Returning your item with us is very simple. There are some requirements please read carefully. Items that are hand painted are not eligible for returns you can make an exchange or have the item made once again to your satisfaction. hand painted items are listed under the descriptions so please pay close attention on which item you choose. Products such as designs that are made with heat press vinyl like my Brand MERCH KONNEKT can be returned with your money being sent back and if it was shipped a label can be created for you. You also have 30 days to do so after you've placed your order any time after that we will NOT accept the return. Thanks for choosing us on your Kreative journey your satisfaction is key to us.