This website is ran by Kevin Latrell Sullivan the CEO and Entrepreneur who owns KONNEKT LLC. Here's a few terms and conditions. My site is a place where you can craft or request your own designs or my current designs. This site is available to all people and it's highly recommended to sign is so we can know who you are and how to asses your inquiries correctly. You must be 14 years or age or older to sign up and be eligible to proceed on the site. When purchasing an item you must read the full description of each item and complete the payment process to receive that. the prices are listed on all of our products and there is a detailed description under each of them. Read the following  for returns. Returning your item with us is very simple. There are some requirements please read carefully. Items that are hand painted are not eligible for returns you can make an exchange or have the item made once again to your satisfaction. hand painted items are listed under the descriptions so please pay close attention on which item you choose. Products such as designs that are made with heat press vinyl like my Brand MERCH KONNEKT can be returned with your money being sent back and if it was shipped a label can be created for you. You also have 30 days to do so after you've placed your order any time after that we will NOT accept the return. Thanks for choosing us on your Kreative journey  your satisfaction is key to us.